Consulting

New Zealand All-of-Government Consultancy Services Panel
Trusted Expertise. Future-Ready Solutions.

Great Outcomes Limited is proud to be appointed to New Zealand’s All-of-Government Consultancy Services Panel, selected by the Ministry of Business, Innovation and Employment (MBIE) to provide expert advisory services in

Change Management

In order to exceed customer expectations and deliver customer experiences, you need to take a thoughtful approach to selecting digital technology.

Human Resources

In order to exceed customer expectations and deliver customer experiences, you need to take a thoughtful approach to selecting digital technology.

Operations Management & Risk

In order to exceed customer expectations and deliver customer experiences, you need to take a thoughtful approach to selecting digital technology.

Policy, Research & Development

In order to exceed customer expectations and deliver customer experiences, you need to take a thoughtful approach to selecting digital technology.

With over two decades of experience in contact centre transformation and business consulting, we help government agencies leverage AI, automation, and emerging technologies to drive efficiency, enhance customer experience, and future-proof operations.

Business Change

We guide organisations through seamless digital and operational transformations, ensuring change is strategic, structured, and sustainable.

  • Business Analysis & Benchmarking
  • Business Process Improvement
  • Digital Transformation & AI Adoption
  • Organisational Change Management

Operations Management & Risk

Optimising business processes with a data-driven, AI-enhanced approach to maximise efficiency and resilience.

  • Business Process Management
  • Operating Model Design & Development
  • Disaster Recovery & Business Continuity Planning
  • AI & Data Analytics for Operational Excellence

Human Resources

Empowering teams with the right strategies, tools, and technologies for a high-performing workforce in the digital era.

  • Talent Management & Workforce Planning
  • Employee Experience & Engagement Strategies
  • AI-Powered Recruitment & HR Analytics
  • Leadership Development & Coaching

Policy, Research & Development

Supporting evidence-based decision-making and innovative policy frameworks with research-driven insights and AI-powered analytics.

  • Policy Strategy, Development & Evaluation
  • Industry & Market Research
  • Data-Driven Decision Making
  • AI & Predictive Analytics for Policy Development

AI & Predictive Analytics for Policy Development

Whether you’re looking to streamline operations, enhance workforce strategies, or embrace AI-driven transformation, Great Outcomes is your trusted partner. Let’s talk about your next project.

Looking for guidance? Book a quick chat now!

In order to exceed customer expectations and deliver great customer experiences, you need to take a thoughtful approach to selecting digital technology. Let's connect!

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