At Great Outcomes, we specialise in delivering cloud-based Unified Communications and Cloud Contact Centre solutions that empower businesses to communicate effectively, collaborate seamlessly, and enhance customer experiences with the latest in AI-powered technologies.
Our Unified Communications solutions integrate all your communication channels into a single platform, enabling better collaboration and streamlining business operations. Leveraging AI enhances communication with intelligent routing, predictive analytics, and automation for greater efficiency.
Access extension dialing, internal messaging, auto attendant, call recording, and more from a centralised platform.
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Enhance your communications with intelligent routing, AI-driven analytics, and predictive capabilities that improve decision-making and team efficiency.
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Tools like video meetings and web conferencing make remote work easier.
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Stay connected with seamless mobile access and multi-country support.
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Enjoy up to 50% savings on phone bills and 90% reduction in deployment costs compared to traditional systems.
Over 20 years delivering results across diverse industries.
Custom communication systems built around your business needs.
We work with the world’s leading cloud solution providers.
From strategy to implementation - we’re with you all the way.
Award-winning services backed by measurable client success.
Proudly supporting businesses across Australia and New Zealand.
Our Cloud Contact Centre solutions offer powerful tools that integrate AI to optimise customer interactions, provide smart insights, and automate workflows. This allows businesses to deliver more personalised, responsive, and cost-effective customer service.
Use AI-powered chatbots and virtual assistants to engage
customers instantly and reduce wait times
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Access real-time insights into customer interactions, enabling smarter decision-making and improved sevice
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Engage customers across voice, chat, email, and social media
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Easily scale your operations without expensive hardware
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Lower capital and operating costs compared to traditional contact centres
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With over 20 years of experience, Great Outcomes offers expert cloud communication solutions powered by AI technologies. Our solutions not only help businesses reduce costs but also enhance efficiency and provide more personalised, proactive customer experiences. We partner with leading vendors to provide best-in-class UC and Cloud Contact Centres, with AI at the core of everything we do.
Contact us today to learn how we can optimise your communications and customer experience using Unified Communications, Cloud Contact Centre solutions, and AI-powered technologies.
In order to exceed customer expectations and deliver great customer experiences, you need to take a thoughtful approach to selecting digital technology. We would love to help you!
8b Komaru St, Remuera, Auckland 1050
enquiries@great-outcomes.com
+64 09 523 1400
L5,440 Collins St, Melbourne
enquiries@great-outcomes.com
+61 37 046 4850
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