“The commitment and support of our partner ecosystem are crucial to Zoom’s success which is why it’s an honor to recognize all of this year’s – we couldn’t have done it without them,” said Mark Jenkins, Head of Global Channels and Alliances at Zoom. “These partners are integral in delivering our AI-first solutions, including Zoom Workplace, Zoom Contact Center, Zoom Phone, Zoom Rooms, and more to customers around the globe, helping them to reimagine teamwork, enable more connection, and boost productivity.”“We’re thrilled to announce that Great Outcomes has been recognised as the 2024 Marketing Innovation Partner of the Year, A/NZ by Zoom! This prestigious award highlights our innovative approach and dedication to identifying and helping companies that need to deliver CX and contact centre improvements.

Great Outcomes leveraged its 20+ years of industry experience and deep relationships in the contact centre and CX sectors, plus investment in its people and culture to create a powerhouse marketing team and impact. Consistent efforts to introduce quarterly initiatives to the market, including a dynamic mix of social media and EDM content, in-person and hybrid events have brought about high levels of engagement with the industry, prospects and clients.

Thank you to all our clients and potential clients who have responded and engaged with us this last year, and for your ongoing support.” – Great Outcomes team!