Join us at the 2025 Contact Centre & CX Conference hosted by Great Outcomes to explore groundbreaking insights and connect with industry leaders!
After the tremendous success of last year’s event, we’re thrilled to invite you to the 2025 Contact Centre & CX Conference!
This year’s conference will be held in a hybrid format, offering both online access on May 14-15 (Wednesday & Thursday) and an in-person event on May 16 (Friday) at the Hilton Hotel in Auckland.
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Our expert speakers will share insights on AI integration in customer experience, automation’s impact on customer and staff interactions, and operational efficiency. They’ll cut through the hype to reveal the realities of AI in contact centres, explore emerging trends driving AI adoption, and provide practical strategies for implementing AI across the service journey – and more.
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8b Komaru St, Remuera, Auckland 1050
enquiries@great-outcomes.com
+64 09 523 1400
L5,440 Collins St, Melbourne
enquiries@great-outcomes.com
+61 37 046 4850
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