17 results for tag: cloud


Great Outcomes presents 8×8 Global Cloud Communications, the second time around!

We are pleased to have hosted a breakfast event presenting 8×8 Global Cloud Communications again in Auckland and for the first time in Wellington. We kicked off in Auckland with a delightful breakfast and introduction from Giles Potter, Director of Great Outcomes. We then proceeded to a presentation from Paula Gill, Regional Channel Manager of 8×8 Australia and New Zealand. 8x8's Senior Sales Engineer, Jamaal Savwoir joined us via Virtual Meeting to discuss 8x8 Virtual Contact Centre in Auckland, and Dinesh Bedi, 8x8 Regional Sales Engineer, who presented in Wellington.  Thanks to all our guests who attended the breakfasts. Auckland ...

Regus Selects 8×8 Enterprise Cloud Communications for Its Network of Global Business Centers

Worldwide deployment The initial deployment of 8x8’s Enterprise Communications-as-a-Service (ECaaS) solution is planned across the U.S. and Europe. Following the initial deployment, 8x8 will continue to deploy its enterprise communications service to the rapidly growing number of Regus business centers worldwide. Today, Regus operates out of over 2,500 locations across 106 countries and is an LSE listed company which recorded double-digit revenue growth during the first half of the year. Companies like Google, Toshiba and GlaxoSmithKline choose Regus so that they can work flexibly and make their businesses more successful. Innovative communi...

NetSuite Taps 8×8 as Enterprise Cloud Communications Provider for Global Phone Service

8x8 Wins Out Over Multiple Vendors Following an extensive multi-vendor, technical review and proof of concept (POC) process, NetSuite selected 8x8 as its new cloud communications solutions provider and 8x8’s flagship Virtual Office business telephony solution to address its evolving global communications requirements. With more than 4,500 employees worldwide, 8x8 worked with NetSuite to onboard the first 2,400 employees by the end of August across nine locations—delivering a record-breaking six-week deployment in the final seven sites. The initial deployment spans three countries, including large offices in the Philippines. The remaining ...

Auto Europe Saves US$700K a Year With 8×8 UC

8x8's recent customer wins include Auto Europe, an international car rental provider, who has chosen 8x8 to roll out cloud-based unified communications (UC) to manage its global office telephony for 600 users and call centers for 300 seats across the US, Australia, and Germany. NetSuite, a provider of cloud-based ERP and omnichannel commerce software, selected 8x8 to replace its existing legacy communication system for 4,500 employees worldwide. And Regus, a global workplace provider that operates over 2,500 business centers worldwide across 106 countries uses 8x8. In the following article, Auto Europe CIO Dan Petlon talks about why his company ...

8×8 Announces Next Generation Global Channel Program, New Partners. Great Outcomes announced as 8×8 partner.

Great Outcomes’ offers industry leading cloud communications services for contact centres through partnership with 8x8. Today's announcement opens new opportunities to assist our clients deliver a higher quality customer experience in all channels. Read the full release: http://investors.8x8.com/releasedetail.cfm?ReleaseID=999205

Great Outcomes hosts 8×8 Global Cloud Communications

Great Outcomes was proud to host  a breakfast to launch 8x8 Global Cloud Communications here in New Zealand.  We're pleased to have had Paula Gill, Regional Channel Manager of 8x8, Australia and New Zealand, together with Jamaal Savwoir, Senior Sales Engineer of 8x8, who gave insightful presentations about what makes 8x8 stand out—and why 8x8 is a must-shortlist global cloud communications platform for every business.  Giles Potter welcoming the guests Paula Gill introduces 8x8 Jamaal Savwoir presented 8x8 Virtual Contact Center 8x8 has been ranked as a Leader in Gartner's 2016 Magic Quadrant for Unified Communications as a Service ...

8×8 Positioned as a Leader in the Gartner Magic Quadrant for UCaaS, Worldwide for 5th Consecutive Year

8x8, Inc., the leading provider of global Enterprise Communications as a Service (ECaaS), today announced that the company has been recognized by Gartner as a Leader in the August 23, 2016 "Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide for the fifth consecutive year. This is validation for 8x8's momentum in the mid-market and enterprise segment; the reach of its global network, delivery and deployment capabilities; and the high quality, reliability and security of its global cloud communications solutions. According to Gartner, "The UCaaS market as a whole is transitioning from the 'early adopter phase' to the 'early ...

injixo Community

Join injixo Community is a free service for all injixo users that provides the opportunity to get in touch with your peers and expand your professional network. Accessible using any type of device, injixo Community is actively monitored and moderated by our Workforce Management experts. Always Accessible If you have business-related questions or just want to share your thoughts, hints and tips with other call center professionals, injixo Community is available 24/7 to help you get the most from injixo - and do your job efficiently and effectively. Questions Feel free to search the large and expanding knowle...

injixo Learn

Online Learning injixo Learn is our cloud-based Learning Management System (LMS). It provides cost-effective and comprehensive curriculum of cutting-edge cloud learning courses powered by The Call Center School (TCCS). TCCS and injixo Learn With injixo Learn, tailored cloud learning programs are available for all employees in all roles and at all levels in the call center, from agent to call center manager. The current TCCS training programs include Call Center Supervision, Frontline Fundamentals, Quality Assurance and Workforce Management. Interactive Learning All of our educational programs are developed by ...

injixo Me

  Agent Self-Service injixo Me is our agent self-service portal that enables employees to interact with injixo WFM using the device that every agent carries at all times - the smartphone. Agents can view shifts, request vacation, swap shifts, bid for shifts and get schedule adherence reminders - all from their iPhone, iPad or Android device. injixo Me also enables agents to easily check and maintain their work schedules on desktop computers using any standard web browser. Agent Dashboard With the injixo Me dashboard, agents have access to the most relevant, personal and immediate information about their schedule. ...