12 results for tag: 8×8


8×8 Announces Next Generation Global Channel Program, New Partners. Great Outcomes announced as 8×8 partner.

Great Outcomes’ offers industry leading cloud communications services for contact centres through partnership with 8x8. Today's announcement opens new opportunities to assist our clients deliver a higher quality customer experience in all channels. Read the full release: http://investors.8x8.com/releasedetail.cfm?ReleaseID=999205

Great Outcomes hosts 8×8 Global Cloud Communications

Great Outcomes was proud to host  a breakfast to launch 8x8 Global Cloud Communications here in New Zealand.  We're pleased to have had Paula Gill, Regional Channel Manager of 8x8, Australia and New Zealand, together with Jamaal Savwoir, Senior Sales Engineer of 8x8, who gave insightful presentations about what makes 8x8 stand out—and why 8x8 is a must-shortlist global cloud communications platform for every business.  Giles Potter welcoming the guests Paula Gill introduces 8x8 Jamaal Savwoir presented 8x8 Virtual Contact Center 8x8 has been ranked as a Leader in Gartner's 2016 Magic Quadrant for Unified Communications ...

Just one in five customers get through to a business the first time they call

By Sam Heggie - Collins,  HEGGIE-COLLINS Contact Centre News™ Editor-in-Chief. Contact Centre NEWS™ is a market information website for the UK contact centre industry. The site aims to become the leading distributor of customer contact related news and press releases. PRESS RELEASE: When they last called a company, just 22% of people said their call was answered the first time they rang, meaning a significant number of customers could be slipping through the net. That’s according to research released today by 8×8, the leading provider of global Enterprise Communications as a Service (ECaaS). More than a third (35%) of those who ...

8×8 Expands International Footprint with Investments in Europe, Asia Pacific, and LATAM to Support Mid-Market and Enterprise Customer Growth

Announces New Global Data Centers, Localization Capabilities, and Customer Support Centers 8x8, Inc., the leading provider of global Enterprise Communications as a Service (ECaaS), today announced its expanding its international footprint with new investments in Europe, Asia Pacific, and Latin America (LATAM) to support growing demand from global and distributed mid-market and enterprise customers. This will include the addition of three new data centers in Singapore, The Netherlands and Brazil; full localization capabilities (end user application and portal localization) for an additional six languages - French (two dialects), German, Dutch, ...

8×8 Positioned as a Leader in the Gartner Magic Quadrant for UCaaS, Worldwide for 5th Consecutive Year

8x8, Inc., the leading provider of global Enterprise Communications as a Service (ECaaS), today announced that the company has been recognized by Gartner as a Leader in the August 23, 2016 "Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide for the fifth consecutive year. This is validation for 8x8's momentum in the mid-market and enterprise segment; the reach of its global network, delivery and deployment capabilities; and the high quality, reliability and security of its global cloud communications solutions. According to Gartner, "The UCaaS market as a whole is transitioning from the 'early adopter phase' to the 'early ...

Contact Centre Software

8x8 Contact Centre 8x8 Contact Centre provides the advanced communication tools you need to enhance the customer experience and deliver world-class customer support and sales. 8x8's solution is completely cloud-based, significantly reducing both your capital and operating expenses.  8x8 Global Cloud Communications Call centre software that transforms customer service Any Media Communicate with customers and manage contacts on all channels: voice, email, chat, and web. Capture all interactions for increased customer satisfaction, greater efficiency and better targeting. Reliability and Security 8x8’s reliability, security and compliance make it ...