New Zealand All of Government Consultancy Services Panel

Great Outcomes Limited appointed to New Zealand’s All-of-Government Consultancy Services Panel.





Ministry of Business Innovation and Employment selects Great Outcomes Ltd.

Great Outcomes Limited, one of New Zealand’s longest established contact centre management consultancies has announced that they have been appointed by the Ministry of Business Innovation and Employment to the All-of-Government Consultancy Services panel of providers. Great Outcomes has been appointed to provide services in four categories; Change Management, Human Resources, Operations Management and Risk, and Policy, Research and Development.

Click on a heading below to see more information about our expertise and services in each category.

  • Business Change

    Great Outcomes’ Advisory services on Business Change processes and methodologies to ensure that organisational change is successfully planned and executed.

    • Business Analysis and Benchmarking
    • Business Change Implementation
    • Business Change Planning
    • Business Change Strategy – advice, development, review
    • Business Process Improvement
    • Customer Service Improvement
    • Organisational Change Management
    • Programme and Project Management
    Ask usabout Business Change.
  • Human Resource

    Great Outcomes’ Human Resources advice for organisations or agencies on the management and development of their workforce, or human resources.

    • Capability and Performance Management
    • Employment implications of restructures, outplacements
    • Human Resource Strategy – advice, development and review
    • Leadership Development and Coaching
    • Learning and Development
    • Human Resource Organisational Change and Design
    • Human Resource Programme and Project Management


    Ask usabout Human Resource.
  • Operations Management and Risk

    Great Outcomes’ Operations Management includes services relating to business process and quality improvement plans through reviews of operating models and their design.


    • Business Process Management
    • Operating Model Development and Design
    • Operational Procedure Definition
    • Operations Management Strategy – advice, development, review
    • Operations Management Programme and Project Management
    • Transaction and Data Processing
    • Business Continuity Planning
    • Disaster Recovery Planning
    • Reporting and Monitoring Frameworks


    Ask usabout Operations Management & Risk
  • Policy, Research and Development

    Great Outcomes’ Policy Consultancy provides services to agencies to assist in the development and evaluation of public policy initiatives in the New Zealand context.

    • Development and Design
    • Evaluating
    • Market Research and Surveys
    • Research Services
    Ask usto assist with your Policy, Research and Development needs..