Covid-19 Assistance and Information
- Great Outcomes is here to assist all businesses transition to a work-from-home (WFH) mode
- With the country operating in various Alert Levels your business may need assistance to help staff receive calls at home or anywhere they’re working.
- Great Outcomes can advise and support in many ways such as:
- Cloud based systems that require no hardware
- Updating IVR design and voice scripts with relevant messaging
- Internet testing and migration from copper to fibre connections
- Improving internet speeds and configuration for WFH employees
- Diagnosing home based internet problems for your employees
- Security improvement through improved Security Awareness Training, Password Management and Multi-Factor Authentication assistance
- Cloud based document storage and migration off physical servers at office sites
- Remote access software for internal Helpdesks to login to WFH employee hardware
- Network Monitoring to ensure only bona-fide employees are present on your network
- Cyber Security breach response defence preparation, guidance and assistance
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