Covid-19 Assistance and Information

• Great Outcomes is here to assist all businesses transition to a work-from-home (WFH) mode
• With the country operating in various Alert Levels your business may need assistance to help staff receive calls at home or anywhere they’re working.
• Great Outcomes can advise and support in many ways such as:
  • Cloud based systems that require no hardware
  • Updating IVR design and voice scripts with relevant messaging
  • Internet testing and migration from copper to fibre connections
  • Improving internet speeds and configuration for WFH employees
  • Diagnosing home based internet problems for your employees
  • Security improvement through improved Security Awareness Training, Password Management and Multi-Factor Authentication assistance
  • Cloud based document storage and migration off physical servers at office sites
  • Remote access software for internal Helpdesks to login to WFH employee hardware
  • Network Monitoring to ensure only bona-fide employees are present on your network
  • Cyber Security breach response defence preparation, guidance and assistance