Concentrix NZ completes world first – 10 centers certified to COPC OPS Standard
Concentrix delivery centre based in Auckland, New Zealand, has become the country’s first organisation to be certified to the COPC Outsource Service Provider (OSP) standard, and the only company in the world to have 10 centres globally that are certified to this standard.
Peter Monk, Country General Manager Australia and New Zealand described it as being certified by ‘the’ standard in the contact centre business and a cause for great celebration. We wholeheartedly agree with him! Well done Concentrix, that’s a great achievement.