Blog


Employee Satisfaction & Hybrid Working | Cloud Contact Centre Edition

With a cloud contact centre solution, you can implement hybrid work environments that promote better work-life balances and increase employee satisfaction.

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6 Questions To Evaluate Your Customer Experience Strategy | CX Strategy

Customer experience management is more important than ever. Make it effortless for your customer to achieve their goals by developing a comprehensive CX strategy.

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How To Transition To A Cloud Contact Center and Avoid Issues

In this article, we discuss how contact centres can take the leap to the cloud without issues. Discover the best cloud migration strategy for your contact centre.

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Contact Centre Technology Trends for 2022

Our latest blog looks at the top contact centre technology trends for 2022. Get ready to Increase your revenue, improve customer experience and enhance operational efficiency.

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Cloud-based vs Hosted Contact Centre Solutions | What’s Right For You?

Thinking of making the move from on-premises to cloud-based software for your contact centre? Find out which one is right for your business.

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New Zealand Reseller News Innovation Awards 2021 – We’re finalists!

We're finalists in the NZ Reseller News Awards 2020!

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