Cancellation Policy

Great Outcomes Limited requires ten working days’ notice of a cancellation to allow for a refund. Unless otherwise stated a 10% administration charge will apply. If you are unable to give such notice you may arrange another person to attend in your place. Unless such notice is given, full class fees are payable and refunds will not be given.  Registrations that are cancelled with less than five working days’ notice will not be eligible for a transfer to another date, or refund.

Should an event fail to attract a sufficient number of participants, Great Outcomes Limited reserves the right to postpone the event. We will endeavour to give as much notice as possible and we will offer the participant the option to attend a rescheduled event or receive a full refund.  In the event of Great Outcomes Limited postponing the event, the participant agrees Great Outcomes Limited is not liable for any other costs incurred in relation to the postponed event.