67 results for author: Giles Potter
Discover how contact centres are transforming their customer experience (CX) with metrics that unveil a comprehensive CX picture
Unified Communications as a Service is a cloud-based model that combines multiple communication channels in a single platform for maximum productivity, security and versatility. Discover the top-rated UCaaS vendors in this article.
Legacy systems are end-of-life, unsupported software or devices that organisations no longer maintain, but continue to operate. Find out more about the security risks associated with legacy systems in this article.
Here at Great Outcomes, we aim to inform our readers of the cyber security threats in New Zealand and Australia. We discuss password managers, ransomware and more critical controls to help you take action against cyber attacks.
Great Outcomes is very proud to support NZSL week and congratulates all companies in Aotearoa NZ that have a video channel and sign linguists to support the Deaf community.
When Symmetry HR needed a communications partner to revamp their systems they reached out to Great Outcomes. The system chosen is more flexible, helps them be more responsive to customers, and cut costs to boot!