8×8 Positioned as a Leader in the Gartner Magic Quadrant for UCaaS, Worldwide for 5th Consecutive Year
8×8, Inc., the leading provider of global Enterprise Communications as a Service (ECaaS), today announced that the company has been recognized by Gartner as a Leader in the August 23, 2016 “Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide for the fifth consecutive year. This is validation for 8×8’s momentum in the mid-market and enterprise segment; the reach of its global network, delivery and deployment capabilities; and the high quality, reliability and security of its global cloud communications solutions.
According to Gartner, “The UCaaS market as a whole is transitioning from the ‘early adopter phase’ to the ‘early mainstream phase’ for enterprise delivery. Many UCaaS providers now support global deployments spanning multiple regions (for example, 30 or more country markets). The larger UCaaS providers can now provide professional services, project management, local telephony services, customer support and import/export authority in dozens of country markets.”
“We are honored to be recognized once again as a leader in the Gartner Magic Quadrant,” said Vik Verma, CEO of 8×8. “This serves as an important milestone for us and we believe validates the significant strides we’ve made this year in the mid-market and enterprise with our global cloud communications platform. Customers around the world are recognizing the need for a tightly integrated single platform for all their communications requirements across unified communications and contact center, and 8×8 is the only vendor today that can deliver this at a global scale. In addition, with our increasing international footprint–Global Reach Network, extensive localization, deployment and support capabilities–we look forward to further supporting our customers’ global and regional expansion efforts.”
Enterprise Communications as a Service
8×8’s innovative ECaaS solution brings all real time communications and contact center services together into one integrated cloud platform, delivering continuous communications experiences from desktop to mobile. These solutions enable companies of all sizes to solve critical business needs and modernize their infrastructure with world-class business communications, contact center solutions, conferencing, collaboration and advanced analytics.