2 results for month: 03/2017
Scholarship Winners attain Mastery level in WFM 1-2-3
At our WFM 1-2-3 course in February, there was a high level of achievement for the course. The two Great Outcomes WFM Scholarship 2017 winners both attended the course and both achieved Mastery level passing with grades above 80%.
Pictured is Giles Potter, Director of Great Outcomes presenting Scholarship winner Sofia Zajkowski with her Mastery certificate in WFM 1-2-3. Sofia is a Quality Lead at Concentrix where she has worked since 2015. Also shown is Bridget Hewitt-Cartwright, Site Delivery Manager at Concentrix, Auckland.
Great Outcomes Workforce Management Scholarships 2018
Great Outcomes will be offering two scholarships in 2018 for contact centre employees who would like to further their career through training in workforce management. Each scholarship is valued at $2688 including GST, and will be awarded in early February 2018. Applications close on 31/1/18. To apply see details as below.
The Great Outcomes WFM scholarships offer two fully funded places on the Great Outcomes WFM 1-2-3 course for people who have shown initiative, enthusiasm, and capability in their contact centre career to date, and would like to enhance their skills through formal training in workforce management. Applicants must be ...