3 results for month: 12/2016
Great Outcomes Support Desk – Holiday Period Hours
Great Outcomes Support Desk for all 8x8 and injixo clients will be open the following hours over the New Zealand holiday period:
Friday 23 December – last official day before the Summer period. Support Desk is closed from 5.00pm.
Sunday 25 December is observed on Tuesday 27th December – Support Desk is closed. Public Holiday.
Monday 26 December – Support Desk is closed. Public Holiday.
Wednesday 28th, Thursday 29th, Friday 30th – Support Desk is open as usual: 8:30am - 5:00pm
Sunday 1st January: New Years Day is observed on Tuesday 3rd January – Support Desk is closed. Public Holiday.
Monday 2nd January: Support Desk is ...
Great Outcomes Limited appointed to New Zealand’s All-of-Government Consultancy Services Panel
Ministry of Business Innovation and Employment selects Great Outcomes Ltd.
Great Outcomes Limited; one of New Zealand’s longest established contact centre management consultancies, today announced that they have been appointed by the Ministry of Business Innovation and Employment to the All-of-Government Consultancy Services panel of providers. Great Outcomes has been appointed to provide services in four categories; Change Management, Human Resources, Operations Management and Risk, and Policy, Research and Development.
Giles Potter, Director of Great Outcomes Ltd, said in Auckland, “We are extremely pleased to have been appointed to the ...
COPC Inc. Signs Agreement with Great Outcomes Limited
COPC Inc. Expands Services to New Zealand
COPC Inc., the world’s leading authority on operations which support the customer experience, today announced that they have signed an agreement with Great Outcomes Limited, one of New Zealand’s longest established specialists in customer service management, to help expand and grow COPC Inc.’s services in New Zealand.
Ian Aitchison, CEO of the Asia Pacific Region for COPC Inc. explained, “New Zealand has a well-established contact centre industry, but our research indicates that the level of service being provided by these contact centres to their consumers has stalled in the last few years. We ...
